Go Talent Recruitment Pty Ltd is committed to ensuring that your personal information is handled responsibly and will protect the privacy of personal information collected from you in accordance with Privacy laws, including the National Privacy Principles contained in the Privacy Act 1988 (Cth).
Type of personal information held by Go Talent
Personal information that we collect and hold usually falls into the following categories: Candidate information submitted and obtained from the candidate and other sources in connection with applications for work; Information obtained to assist in managing client and business relationships; Work performance information; Information about incidents in the workplace; Staff information; Information submitted and obtained in relation to absences from work due to leave, illness or other causes.
Sensitive information is a special category of personal information. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health or disability, etc. Sensitive information, can, in most cases, only be disclosed with your consent.
Purposes for which we hold personal information
We primarily hold personal information for the following: Placement operations – to assist you in finding a suitable position; Recruitment – career guidance and management; Staff management – to enable consultants to better service your career requirements; Training; Client and business relationship management – to ensure we are familiar with and fully understand your needs; Marketing – to inform you of events, services and possible job opportunities by mail/email/sms/phone; Development – for research, development and other business purposes to assist us in providing our services to you.
We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose. In some cases we may only disclose information with your consent. We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
Go Talent Recruitment Pty Ltd trains its employees to respect the confidentiality of customer information and the privacy of individuals. Go Talent Recruitment Pty Ltd regards breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity.
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records. Go Talent Recruitment Pty Ltd endeavours to ensure that the personal information it holds is accurate and up to date. We realise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.
Subject to some exceptions that are set out in the National Privacy Principles you can gain access to the personal information that we hold about you. We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information. To make a request to access your personal information, you will need to complete an application form verifying your identity and specifying what information you require. We will impose a moderate charge in providing access. You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.
Enquiries and complaints